You will be confused when looking for the best web hosting provider in Kenya the same way as choosing the best web design company.
This is because dozens of companies in Kenya have emerged to provide web hosting services. Most claim to be the best at offering secure and customized solutions for their clients.
The question is, how can you choose a web hosting provider in Kenya and never regret your decision later?
The following are 10 tips that can help you determine the right web hosting provider in Kenya. Follow these steps to prevent yourself from making a big mistake for your company.
1. Start by assessing your business needs
Start your web hosting provider search by evaluating the kind of web host you need.
For instance, your web host needs to be able to handle requests for features like video blogging, live streaming around the clock, and allowing users to sign up and upload videos.
On the other hand, you won’t require much hosting if you utilize your website as an online portfolio.
2. Go for the right web hosting package
Most web hosting firms in Kenya use shared hosting. While it is cost-effective, your website is likely to experience a slow response time.
This problem is probably the result of too much traffic on a server with little available bandwidth. Websites that load slowly can drive away visitors, which can be quite expensive.
If you need superior customer experience and faster, higher-quality web performance, you may need a virtual private server (VPS), although it is a slightly more expensive solution.
3. Read reviews of the web hosting company
Reading reviews on Google or other review websites like Trustpilot should be part of your goals in looking for the best web hosting company in Kenya.
While reading, check for recurring problems or grievances from present and previous customers.
Avoid companies in which the customers are complaining about similar problems, such as
4. Pricing should not be a primary determinant
We are all looking for the most cost-effective solutions for our businesses. But don’t let the price determine your decision.
It may be alluring for a new business owner on a tight budget to register with the least expensive web hosting provider.
Most hosting companies in Kenya are using this to lure potential clients into web hosting contracts.
Although not always the case, the lowest price could indicate sluggish servers, subpar customer support, frequent outages, or a connection to tens of thousands of amateurish websites.
5. Read the web hosting company’s terms of service
Don’t accept a company’s terms of service without reading them carefully.
This may result in unwanted fees, policies and limitations. Additionally, a web host’s terms of service usually include its refund policy, which becomes essential information if you have a negative experience or find a better service.
6. Evaluate their customer support
Before entering into a contract and buying their hosting plan, I recommend contacting them via any of the available channels to check how responsive they are.
Is contacting a representative by phone, chat, or email quick and straightforward? If so, that’s excellent. Next, evaluate the quality by seeing how customer service answers your questions.
7. Check if they have a backup plan
You need to know whether your web hosting company has a backup plan to help you recover.
Recovering lost data, code or content from a website can cost hundreds or thousands of dollars. In addition, consider all the time it would take to recreate your entire website. When you investigate potential web hosts, find out how they handle worst-case scenarios.
8. Ask about the web hosting company’s security features.
Security breaches, such as hacking, can destroy your company. To protect your client’s confidential data, ensure your web hosting provider implements Secure Sockets Layer (SSL).
Any web server you’re considering should have SSL, which is necessary for safe and secure online transactions.
9. Go for a web hosting company that can handle growth.
Most startup hosting providers in Kenya cannot handle many customers at once. Besides, some offer limited bandwidth and storage capacity that may limit your business if you want to grow in the future.
I advise working with a more seasoned business that can handle expansion without degrading its customers’ experiences.
10. Hosting Features and Plans
To find the best fit for your needs, compare the features, resources, and support that different providers offer.
Watch out for any hidden expenses or changes in renewal rates that could have a big long-term effect on your spending plan.
Most web hosting providers in Kenya offer a discounted package for new customers. With this, ensure that you check or ask for the regular renewal or recurrent price.
Wrapping Up
We hope this article has provided some important insights that will enable you to choose Kenya’s best web hosting company.
If you need a web hosting company, we recommend Wenamax, one of the fastest-growing companies in Kenya.
Located in Ongata Rongai, Wenamax offers additional services such as web design, digital marketing, search engine optimization, logo design and business branding.
It also offers free consultations for businesses and individuals. If you are unsure, contact us to get free consultations from our technical team.
Good day!
